Gaming isn't just about winning — it's entertainment, it's fun. hm7 wants you to stay healthy and happy, which is why we believe in responsible gaming and are always here to support you.
Responsible gaming means keeping gaming as a form of entertainment — not letting it become a central part of your life. Whether you're betting on a cricket match or playing slots, it should be genuinely fun, not an escape from stress.
Millions of people play on hm7 every day — most of them play responsibly, stick to a set budget, and walk away with a smile when they lose. That mindset is what responsible gaming is all about.
Problems start when gaming becomes hard to control — chasing losses with more bets, playing with household money, or hiding it from family. If you notice these signs, it's important to act right away.
Hm7 believes every player knows their own limits — our role is simply to help you stay within them and to be there when you need us.
Chasing losses almost always leads to greater harm. Stay clear of that trap — if you lose, stop. Come back the next day with a clear head.
Problem gaming doesn't happen overnight — it builds up gradually. If you recognise any of the signs below, take action early.
You keep exceeding your set budget, or you're playing with household money or borrowed funds.
You keep increasing your bets to recover losses and can't stop yourself.
You're hiding how much you're playing or losing from family or friends.
When you're not playing, you feel irritable, restless, or unable to concentrate.
You're spending far more time gaming than planned and struggling to give time to work or family.
You're turning to gaming to escape anxiety, loneliness, or depression.
You've had to lie about where you've been or where the money has gone.
Gaming is causing you to neglect work, studies, or other responsibilities.
The amount that used to excite you no longer does — you need to place bigger bets to get the same thrill.
If you recognise more than three of the signs above in yourself, please contact a helpline or speak to our support team. Seeking help isn't a weakness — it takes courage.
These tools are here to help you stay in control of your gaming — no judgement, just support.
Self-exclusion is the most powerful tool hm7 offers. If you feel you're losing control over your gaming, choosing self-exclusion is a brave and important step.
During self-exclusion, hm7 will not send you any promotional messages, show you any special offers, or allow access to your account. This is 100% effective.
To reactivate your account after the exclusion period ends, you'll need to contact support. There will be a brief conversation — we want to make sure you're truly ready.
To close your account immediately, contact us via live chat and say "Close my account now." Our support team will take care of it within 5 minutes — no questions asked.
Read the questions below and click on any that apply to you.
Have any of these things happened to you in the last 30 days? Select all that apply.
A gaming problem is a health issue — there's no shame in it. Seeking help is a sign of strength.
If a family member is struggling with a gaming problem, the first thing they need is to be heard without judgement. Criticism or anger often makes the situation worse.
Let them know you're there for them. Reach out to hm7 — we also guide families on how they can help. Only the account holder can request an account closure, but if the situation is complex, we can step in to mediate.
Responsible gaming at hm7 isn't just about ticking boxes — it's part of who we are. We believe a happy, healthy player is our best long-term partner.
Every year, we improve our responsible gaming tools, train our staff, and update our policies based on user feedback. It's an ongoing journey.
Gaming at hm7 means gaming safely. Join today — set your limits and keep it fun.