Hm7 Terms & Conditions — A Complete Guide to Membership, Betting & Payments

These Terms & Conditions hm7.bet Applicable to the website and mobile application. For any questions, contact our support centre — we're always ready to help.

To open an account with hm7, you must meet the following requirements. Failure to do so may result in your account not being approved, or being terminated at a later stage.

• Applicants must be at least 18 years of age.
• A valid Bangladeshi mobile number is required.
• Having more than one account per person is strictly prohibited.
• Identity verification requires a National ID card or passport.
• All information provided during registration must be accurate and complete.

KYC (Know Your Customer) verification is mandatory for large withdrawals or VIP level upgrades. Any one of the following documents will be required:

• National ID Card (NID) — front and back
• Passport — photo of the information page
• Driving Licence (accepted in limited cases)

If any of your account details change (such as your mobile number or address), you must notify hm7 immediately. hm7 is not liable for any issues arising from outdated information.

Below are the detailed rules governing deposits and withdrawals at hm7. Transparency in our payment processes is one of our core commitments.

• Deposits must be made using a payment method registered in your own name.
• Deposits from another person's bKash or bank account are not permitted.
• There are no transaction fees on deposits. However, any fees charged by the payment service provider are the responsibility of the user.
• Failed deposits are usually refunded automatically. If not, please contact support.

• To make a withdrawal, you must have wagered at least the equivalent of your deposit amount from your balance.
• Withdrawals can only be made to your registered payment method.
• The daily withdrawal limit prior to KYC verification is ৳10,000.
• After KYC verification, withdrawal limits increase according to your VIP level.
• Hm7 reserves the right to hold any suspicious withdrawal requests pending review.

The following rules apply to participation in Sports Betting and casino games at hm7.

• Once a bet is placed, it generally cannot be changed or cancelled.
• The minimum bet amount is ৳50, applicable to both Sports and Casino.
• Maximum bet limits depend on your VIP level and the specific match.
• Hm7 reserves the right to close any betting market at any time.
• Hm7 may void bets resulting from system errors.

Odds in Live Betting change continuously. Bets will not be confirmed until the odds are locked in. hm7 is not responsible for bets that fail to go through due to network issues.

• If a match is cancelled before it starts, all bets will be fully refunded.
• If a bet is cancelled after a specified amount of play, the outcome will be determined in accordance with hm7's rules.
• Bets on matches suspended due to weather will be refunded if play does not resume within 48 hours.

Hm7's bonus system is fully transparent. The terms of every bonus are clearly stated, with no hidden conditions.

• Get a 150% bonus on your first deposit — up to ৳30,000.
• A minimum deposit of ৳500 is required to qualify for the Welcome Bonus.
• The wagering requirement for bonuses is 5x (i.e., you must wager five times the bonus amount).
• Bonus validity is within 30 days of registration.

• Only one bonus can be active at a time.
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
• If fraudulent betting patterns are detected, bonuses will be forfeited.
• Once a bonus expires, any unused bonus funds will be automatically forfeited.
• Hm7 reserves the right to modify or cancel any bonus offer at any time.

You are primarily responsible for the security of your account. While hm7 provides full technical protection, keeping your login credentials safe is your responsibility.

• Use a strong password — combine uppercase and lowercase letters, numbers, and special characters.
• Sharing your password with anyone is strictly prohibited.
• If you suspect any suspicious activity, change your password immediately.

The following activities are strictly prohibited on hm7. Violations may result in account termination and forfeiture of any remaining balance.

Hm7 reserves the right to suspend or terminate any account at its own discretion or for legal reasons.

You may close your account at any time by contacting support. Any remaining balance can be withdrawn before closure (excluding bonus balance).

• Accounts may be suspended without prior notice in the event of a rule violation.
• Balances may be forfeited in cases of fraudulent activity.
• Accounts may be terminated in compliance with legal directives.

Hm7 is a strong believer in responsible gaming. Gaming is for entertainment — not a solution to problems. We want you to play happy and play safe.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off: Temporarily suspend your account for 1 to 30 days.
• Self-Exclusion: Option to keep your account closed for an extended period.

For more information on responsible gaming, please visit our Responsible Gaming View page.

If you have a dispute, please contact hm7 directly. We are committed to resolving all disputes fairly.

Decisions made by the hm7 board of directors are final. However, users retain the right to pursue international arbitration.

Hm7 reserves the right to update these Terms & Conditions from time to time. Users will be notified before any changes take effect.

• For major changes, 30 days' notice will be given in advance.
• For minor changes, a notice will be posted on the site.
• Continued use of the site after the new terms take effect will be considered acceptance of those terms.
• If you do not agree with the updated terms, you have the option to close your account.